You may return items purchased directly from our webstore for a full money back guarantee. Return requests must be submitted within 30 days from invoiced date.There is a 15% restocking fee for all returned items. All shipping expenses are non-refundable.
How do I submit a Return Request
Please submit your request to [email protected] with your name, order number, and reason for your return. If any of the above information is missing, we may ask you to provide us the missing information or decline your request. All information must be provided within 30 days from invoiced date. Once your Return request is processed, you will receive further instructions on how to proceed
Opened or Damaged Items
Once we receive your item, our RMA department will perform physical inspection on your item and the packaging. If item or the packaging has been damaged, we may charge an additional restocking fee depending on the condition of the item. Please note that we may also decline your request depending on the condition.